How To Learn More About Playa Hotels & Resorts

From romance in Puerto Vallarta to all-inclusive luxury in the Dominican Republic and everything in between, Playa Hotels & Resorts offers vacations for almost every interest, style and budget. With a variety of resorts in different destinations, all types of travelers can find a place that meets their needs.

Working with a company that has a large collection of brands and hotels and resorts within those brands is good when it comes to sharing multiple locations with clients, but it is the responsibility of the travel consultant to keep all information up to date.


Playa Hotels & Resorts knows that knowledge is the power of travel agents, and the resort company makes it easy for agents to learn more about the different hotels and resorts available for booking.

Travel consultants have the opportunity to become certified by Playa Resorts, which means they become a knowledgeable resource for their clients. To do this, agents log into the Preferred Agent portal and click on the Learning Center button.

From there, there are training opportunities. Agents can take independent courses at their own pace and will have a better knowledge and understanding of the various hotels and resorts in the Playa Collection. The courses are free and easy to find online.

Not only can travel agents learn everything they need to know about these all-inclusive resorts, but they can also use effective playa action tips to close even more bookings.

Going through this certification program certainly has its advantages. Not only do agents become a preferred resource for their clients, but by participating in the program and booking with AgentCASH+, agents get one step closer to becoming a Playa Preferred Agent – which means more revenue and resort vacation opportunities.

Hyatt Zilara, Ziva Rose Hall, aerial photo. (Photo via Playa Hotels & Resorts)

The Preferred Agent portal and training center has everything you need to sell hotels and resorts in Playa, from resort newsletters and webinars to the latest deals and sales leads.

Playa Hotels & Resorts continues to honor and support travel advisors even during the pandemic, and the company is expanding as it recently announced details of a new all-inclusive resort in Playa del Carmen.

To learn more about Playa or to dive into the courses, visit the Preferred Agent Portal.

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